Shipping policy

Shipping Policy

Welcome to Swiftly Mart. We are committed to delivering your orders quickly, safely, and efficiently across the United Arab Emirates.

Processing Time

All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Coverage

We currently ship to all major cities and regions across the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Estimated Delivery Time

  • Dubai: 2–3 business days

  • Other UAE Emirates: 2–5 business days

Please note that delivery times may vary during peak seasons, public holidays, or due to unforeseen courier delays.

Shipping Charges

Shipping fees are calculated at checkout based on your location and order details. Any applicable shipping costs will be clearly displayed before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking confirmation via email, allowing you to monitor your shipment's progress.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Swifty Mart is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Delivery Delays

While we strive to ensure timely deliveries, occasional delays may occur due to weather conditions, customs inspections, public holidays, or courier-related issues. We appreciate your patience and understanding.

Damaged or Lost Packages

If your package arrives damaged or if you believe it has been lost in transit, please contact us within 48 hours of the expected delivery date. Our team will work with the shipping carrier to resolve the issue promptly.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Swiftly Mart
Dubai, Dubai, United Arab Emirates
Email: asadnawaz052@gmail.com
Phone: +971 56 862 0149

Thank you for shopping with Swifty Mart. We appreciate your trust and look forward to serving you.